Shipping policy

1. What areas do you ship to?

We provide delivery services throughout New Zealand. Delivery options and charges may vary depending on your location and the size of your order.

Standard Delivery Rates

Region Order Value Shipping Fee
Auckland $0 – $149.99 $8.00
$150.00+ FREE
North Island $0 – $149.99 $8.00
$150.00+ FREE
South Island $0 – $149.99 $16.00
$150.00+ FREE
Chatham Island All orders $39.00
Free standard shipping is available on eligible orders of $150 or more. Oversize items are excluded from free shipping and are subject to separate oversize delivery charges.

Oversize Delivery Rates

Region Small Medium Large
Auckland & North Island $79 $109 $139
South Island $105 $155 $215

Oversize delivery charges apply regardless of order value and will be automatically calculated at checkout.

Some exceptionally large items, multiple oversize items, rural addresses, or destinations outside our standard delivery network may require a separate freight quote. We will contact you if this applies to your order.

For further information about shipping and delivery options, please contact us.

2. How long will it take to receive my order?

All orders are processed within 3-5 business days (excluding weekends and holidays).
Please allow an additional 3-3 business days for rural deliveries
Standard delivery within New Zealand normally takes 3–5 working days.

3. Tracking your order 

You will receive a notification email with a tracking number once your order has been dispatched.

For urgent orders, next day delivery is available in most regions for an additional charge.